Franchisee Support
Responsibilities: General Ops System queries, ID badge replacements, stationery requests.
Phone Number: 03335 672017
Michelle Luckley
Finance & Operations Manager
Responsibilities: Anything money and operations related.
Phone Number: 01491 528 962
Email address: accounts@theforcesgroup.co.uk
Fiona McLean
Ops Admin
Responsibilities: Insurance, Pestforce national account jobs.
Phone Number: 01491 528 963
Email address: headoffice@theforcesgroup.co.uk
Julie Morley
Ops Admin
Responsibilities: Pestforce national account jobs.
Phone Number: 01491 225 056
Email address: headoffice@theforcesgroup.co.uk
David Locke
Ops Admin
Responsibilities: Lockforce national account jobs, DBS certificates, posting AIRsteril units.
Phone Number: 01491 528 968
Email address: lockforce@theforcesgroup.co.uk
Marketing
Damien Appadoo
Head of Digital
Responsibilities: Google Ads, Google Guaranteed, Microsoft Ads, Facebook, email automation / Customer Care Package, bespoke artwork.
Phone Number: 07889 164973
Email address: damien@theforcesgroup.co.uk
Tom Taylor
Digital Marketing Assistant
Responsibilities: Websites, reviews, Google Business Profile, Checkatrade, paid digital support.
Phone Number: 01491 528 961
Email address: ttaylor@theforcesgroup.co.uk
Franchise Recruitment
Gayle Baker
Franchise Recruitment Manager
Responsibilities: New area purchase, prospect referral, selling franchise, clarity on franchise agreement.
Phone Number: 01491 528 960
Email address: gayle@theforcesgroup.co.uk
Executive Team
Sean Taylor
Managing Director
Responsibilities:Sales and growing your business.
Phone Number: 07775 858079
Email address: staylor@theforcesgroup.co.uk
Jackie Campbell
Executive Assistant
Responsibilities: Booking meetings with Sean, Ops System development, RAMS and COSHH, H&S training, events, onboarding, email issues.
Phone Number: 01491 528 967
Email address: jcampbell@theforcesgroup.co.uk
Phil Shaw
Technical Director
(retiring 30 Apr 2025)
Responsibilities: Pestforce national clients, pest identifications, training field days, BPCA, CPD scheme, conference, suppliers.
Phone Number: 07818 571261
Email address: pshaw@theforcesgroup.co.uk
Natalie Bungay
Pestforce Technical & National Accounts Director
Responsibilities: Pestforce national clients, pest identifications, training field days, BPCA, CPD scheme, conference, suppliers.
Phone Number: 07469391780
Email address: nbungay@theforcesgroup.co.uk
James Driver
Head of Partnerships
Responsibilities: Lockforce national clients, sourcing opportunities, franchisee relations.
Phone Number: 07786 595854
Email address: jdriver@theforcesgroup.co.uk